Pan American Phoenix ships via United Parcel Service (UPS) in the US. To ensure the secure delivery of your order, Pan American Phoenix does not ship orders to P.O. Boxes.
Ground delivery $8.50--please allow 2-5 business days
2nd Day Air at an additional charge--arrives in 2 business days if ordered before 1pm EST Mon-Fri
Next Day Air at an additional charge--arrives in 1 business day if ordered before 1pm EST Mon- Fri
All deliveries are made Mon-Fri, an extra charge will be applied for Saturday deliveries.

Oversized items and express shipping charges will be quoted separately.

Shipping rates are exclusively for online orders only.

For international orders we will provide you with a quote.

Sales Tax

New York sales tax ( 8.875%) is added to orders shipped to addresses within New York. No sales tax is added to orders shipped out of state.
No sales tax on clothing items under $109.99 for New York purchases.

Return Information

Online purchases are accepted for exchange, store credit or refund if returned in saleable condition within 30 days, accompanied by a sales receipt.
Shipping charges are not refundable.
Gift recipients are entitled to an exchange or store credit.

To return or exchange your merchandise please return to:

Pan American Phoenix
857 Lexington Avenue
New York, NY 10065

If you require further assistance please call 1-212-570-0300 Monday-Friday 10:30-6:30pm EST

If you would like to purchase items not featured on our site or have a special request please call 212 570 0300 or send an email.